Can’t make the event and would like to cancel? How that’s handled depends on how far in advance you let us know!
More than two weeks: more than two weeks from the event will result in a full refund(minus the credit card fees). See the refund section below for more information about how that will occur.
Less than two weeks: we do not accept cancellation requests for events that will occur within the next two weeks. You’re on the hook for the spot.
If you cancel more than two weeks before the event then you’re eligible for a full refund (minus the credit card fees). How that refund occurs depends on a few factors, including how you originally paid us for your spot.
Credit card: If you paid by credit card within the last 90 days, we’ll process a credit back onto your card. Unfortunately, if the payment is more than 90 days old we cannot credit your card. For cancellation of a reservation more than 90 days old, we will either issue you with a credit for you to use as payment against another event, or we will mail you a refund check. We’ll discuss these options with you at the time of the cancellation.
Credit code: if you paid for your event with a credit code (a gift certificate or any other type of credit code) we’ll issue a replacement code for you to use against a future event.
Check: if you paid by check or money order then we will either issue you with a credit code to use against payment for another event, or we will mail you a refund check.